Discover Our Services

We offer a solution that fits you, guaranteed. We will take the time to talk to you to find out what works best for you. Explore a world of creative solutions and innovation tailored to your needs.

GBR IT | You Are Our Priority

Managed IT services have become essential for modern businesses. By partnering with GBR IT, businesses reduce costs, gain access to expert advice and benefit from immediate support through a dedicated help desk.

We enable businesses to delegate tasks and projects to external experts, freeing up internal resources and reducing the need for expensive, time-consuming internal teams.

GBR-IT takes responsibility for the functionality of services or equipment, as outlined in a Service Level Agreement (SLA). For business owners, the SLA provides a clear roadmap to ensure smooth operations, covering critical aspects like data backup, minimizing downtime, technical support, disaster recovery, and help desk services.

Contact

On Demand

Support when you need it.

For our members:

Immediate support.
Unused paid for support minutes stay on your account.
Becoming a member is free.

For non members:

Support depending on agent availability.
Prepaid only.
We offer all the same services for non-members at the normal rate.

Become a member for free

Managed Services

Ongoing management of your IT infrastructure.

A comprehensive, personalised support experience.
Proactive monitoring and preventative measures.
Access to state-of-the-art technology support tools.
Scalable solutions to adapt to your evolving needs.
Enable accreditation and compliance for your business.
Data Backup and Recovery.
Regular security audits.
Brisbane based team on standby for you.
Reduced rates for everything from projects to support.
Free support hours.
Free training and consultation hours.

from $30 per device per month

On Demand

Technical issues don’t always happen during business hours. That’s why our on demand service is here to provide you with expert assistance whenever you need it. Whether it’s a critical system failure, software troubleshooting, or urgent technical advice, our team is available to ensure your IT needs are met promptly and efficiently. To begin, simply make contact with us.

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Support

We understand that technical issues can arise at any time. Our Immediate Support service is here to provide you with quick assistance. Whether you’re dealing with technical issues, system disruptions, or software malfunctions, our team of skilled technicians is ready to help. With GBR IT, you can reach out for support exactly when you need it. Receive support immediately over the phone and remote. Call us to speak to a member of staff and have your issue registered with us.

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IT Security

Are you ready to defend your business against the growing threat of AI-driven phishing, file-encrypting malware, and cyberattacks targeting Australian businesses? Our on-demand IT security services include expert security assessments and virus elimination to safeguard your critical data. For ongoing protection and continuous monitoring, we recommend our managed IT services. Don’t wait—secure your business today with our reliable IT security solutions.

Free Resources

Custom Hardware

At GBR IT, we offer custom-built computer hardware tailored to meet your unique needs. Whether you require high-performance workstations, gaming rigs, or specialized servers, our expert team designs and assembles systems to match your specific requirements. Enjoy the perfect blend of performance, reliability, and customization with GBR IT’s our hardware solutions. Yes, we do install it at your premises or deliver it to you in person and assist you all the way.

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Network Troubleshooting

Factor in that you can rely on our expertise in network troubleshooting as part of our comprehensive on-demand services. This option is accessible to all our customers, yet we recommend our managed services if you would like unlimited server monitoring. With pre-arranged access to professional support, you can have peace of mind knowing that help is available whenever you need it and we keep your network running smoothly.

Consultations On – site

The best solutions come from being there in person. Our on-site consultations offer personalized, hands-on support tailored to your unique IT needs. Whether you’re setting up a new system, troubleshooting complex issues, or planning for future growth, our experts are ready to provide the guidance and expertise you need, right at your location. Free consultations are available if you sign up with a managed service. We come, see and do.

Software & Cloud Services

GBR IT provide comprehensive solutions to manage, update, and optimize your software applications. From installation and configuration to regular maintenance and ongoing support, our team handles all aspects of your software lifecycle, allowing you to focus on your core business activities. Whether it’s O365, Outlook, or VMware, we cover it all. Do you need license management or help configuring MFA? Contact us now!

1 hour Support

Remote consultation, connection, troubleshooting and resolution.

On demand rate.
Discounts available, contact us.
Members keep their time credits.
Prepaid (first time & non-members).

$150 / hour

1 hour Support

On site, in person. Brisbane and surrounding areas only.

On demand rate.
Mo-Friday, 6 am – 8 pm.
No km fee if within 20 km distance.
Post paid.

from $140 / hour

Projects & more

Let’s talk. We provide tailored solutions for your business.

On demand rate.
Brisbane based services.
Flexible payment options, discounts available if subscribed to our Managed Services.

Let’s talk

Managed Services

We offer a range of exceptional services designed to shape your vision. Find out how the managed services we offer can improve productivity and lower the costs of your business’ operations. By maintaining your infrastructure, you significantly reduce downtime for your staff and improve customer satisfaction.

Support

IT Security

Are you prepared against the rise of AI-driven phishing, file-encrypting malware, and state-sponsored attacks targeting Australian businesses and infrastructure? Protect your data and avoid becoming a target. With our immediate support, access expert security assessments and penetration testing. Stay one step ahead of potential cyber threats with GBR-IT, ensuring your business remains secure in the face of evolving cyber challenges. Don’t wait—protect your business now.

Free Antivirus download

Hardware & more

At GBR IT, we offer custom-built computer hardware tailored to meet your unique needs. Whether you require high-performance workstations, gaming rigs, or specialized servers, our expert team designs and assembles systems to match your specific requirements. Get the perfect blend of performance, reliability, and customization with GBR IT’s our hardware solutions. Yes, we do install it at your premises or deliver it to you in person and assist you all the way.

Order Now

Network Maintenance

Count on our expertise in network maintenance as part of our comprehensive services. As a managed customer, you gain the advantage of continuous network monitoring and proactive care. We use advanced tools to regularly analyse your network, optimise performance, eliminate bottlenecks, and enhance bandwidth. By leveraging real-time data, we ensure your LAN is consistently maintained, reducing the chances of disruptions before they occur. Includes LAN upgrades, WIFI installations and more for our Brisbane based customers.

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Consultations On – site

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Automations, Cloud Services & more

GBR IT offers comprehensive solutions to manage, update, optimise your software applications and automate workflows. From installation and configuration to regular maintenance and support, we will help to identify and develop IT related aspects of your business workflow, so you can focus on your core business. Managed service customers also benefit from uncapped email and user management support, ensuring smooth operations and easy user administration. Get patch automation (OS and Software) now.

Unlimited Support

Remote consultation, connection, troubleshooting and resolution.

Friendly support – whenever needed.
We offer flexibility and affordability.
Includes Software & OS updates.
Paid on a monthly basis.

from $30 / device

Consultations & Training

On site, in person. We provide Security and IT training to your staff and consultations.

Free Training & Consultations hours for our managed customers.
No km fee if within 20 km distance.
Security reports & infrastructure reviews.

from $130 / hour

Backups & Server Support

Managed customers receive free unlimited server support (Starting from 10 devices).

One rate for all your server needs.
Free server support available if subscribed to our Services.
Cloud backup & disaster recovery solutions.

from $350 / month

What Sets Us Apart

Discover what sets us apart and makes us the ideal choice for your business needs.

Innovation

We thrive on innovation, continually exploring new ideas and pushing creative boundaries to deliver unique solutions.

Integrity

We understand the importance of the sensitive nature of your customer’s data and treat it accordingly.

Collaboration

We value collaboration, fostering partnerships and teamwork that result in groundbreaking results for you and your customers.

Connect with us

Create Together

Connect with us to explore how we can improve your current IT infrastructure network or make your vision a reality.